Customer intake
Greets every caller, captures their details, and understands what they need — before it ever reaches your team.
AI voice agents · Built in Auckland
Every call answered. Every customer booked. Even at 2am.
Pipeline Labs gives your business an AI voice agent that handles intake, books appointments, answers questions, and works alongside the tools you already use — so no call goes to voicemail again.
Data hosted in New Zealand
Built for Kiwi SMEs
Live in days, not months
Live call
Want to hear it for real?
Call our live trial line — a Pipeline Labs agent will pick up.
+64 9 886 4777
About Pipeline Labs
An AI voice agent that actually sounds like it works there.
We're an Auckland-based team building AI voice agents that pick up every call for trades, clinics, salons, and service businesses — trained on your business, your hours, and your booking system, so callers get real answers instead of a menu of buttons.
No more missed calls after hours, no more staff pulled off the tools to answer basic questions. Just a voice agent that intakes, books, and hands off the details your team needs.
24/7
Call coverage
<2s
Avg. response time
NZ
Built & supported
What it handles
One voice agent, four jobs done properly
Pipeline Labs is trained on your business so it can carry a real conversation — not just read a script.
Appointment setting
Checks real availability and books directly into your calendar or booking system — confirmed on the call.
General inquiries
Answers questions about hours, pricing, services, and location using knowledge trained on your business.
Business integration
Connects to your CRM, calendar, and helpdesk so every call turns into a clean, actionable record.
Getting started
Live on your business number in four steps
01
Connect your number
Forward your existing business line or get a new local number — no hardware, no phone system changes.
02
Train it on your business
We load your services, pricing, hours, and booking rules so it speaks like someone who works there.
03
Go live
Test it yourself, then flip it on. Calls start flowing through your new AI voice agent immediately.
04
Learn & improve
Review call transcripts and outcomes each week — Pipeline Labs gets sharper the more it handles.
Who it's for
Built for businesses that live on the phone
Any business where a missed call means a lost customer.
Trades & home services
Healthcare & clinics
Salons & wellness
Real estate
Hospitality
Professional services
Pricing
Pricing that fits how your business actually runs
Every business calls differently — so instead of boxing you into a tier, we'll put together a quote based on your call volume, integrations, and how many locations you're running.
Get your quote
Get in touch
Let's set up your voice agent
Tell us a bit about your business and we'll get back to you within one business day.